Your own import

It is not difficult to become an importer in Germany because there are few requirements that you have to meet. The obligations and risks that result from this are more varied and the Agentur Frisch can also support you in exactly these points, just ask us.

commercial contacts

The trade contacts are particularly important, because without contacts nothing works in international trade. We already have many contacts abroad and have been working with the factories for a long time. A long-term cooperation creates a relationship of trust and only a trusting cooperation creates a long-term reliable supply that is to the advantage of our customers. Through the well-known trade contacts, we naturally also benefit from making new contacts through these contacts, and contacts that are recommended to you are mostly contacts that you would first have to research and get to know for a long time and at great expense. We have also been working successfully for years with traders who are looking for contacts abroad, especially China, who speak the Chinese language and mentality, but who also know the quality standards we have in Germany.

minimizing the risks

Of course there are many risks in international trade. The biggest risk is certainly the risk of getting involved with dubious suppliers. Especially in the point of searching or finding suppliers most clients want to save or prefer not to have to invest although this is the part of our work that means the biggest part of the work for us. We only select manufacturers about whom we cannot find anything negative. You can often quickly tell whether a potential supplier is really serious, for example by looking at the website or by how the supplier behaves in a telephone conversation with a native speaker. Often one recognizes very quickly when a supplier does not seem to be what he originally stated. We can greatly minimize the risk, but this does not mean that it can be 100% eliminated. You can get more security by visiting the factory later or by using a secure payment method (e.g. L/C)…

payments abroad

There are different ways to pay to suppliers abroad. Of course, the safety of the importer but also the safety of the exporter must be taken into account. In your interest and in the interest of the exporter, we try to find a suitable payment option for you.

employees abroad

Without our employees abroad, e.g. in China, India or Vietnam nothing would work with us because the proximity to the purchasing and supply sources is very important. Our native speakers are not only more likely to ascertain the confidentiality of the manufacturer in telephone conversations, but can also clarify complicated details in the local language and conduct price negotiations more successfully due to their knowledge of the mentality. Due to the proximity of our employees to trading partners abroad, factory visits are not only inexpensive but also possible for you as a customer without any problems, promptly and without any time expenditure, since you can plan your own trip, e.g. can save to China. Our native speakers, who also have excellent knowledge of English, carry out small translations for you in the course of our mediation and there are no additional translation costs unless you commission additional translations or particularly complex translations arise which we would have to carry out

Logistics & picking

We have been working with shipping companies and freight forwarders for a long time and can therefore always provide you with the most sensible transport routes. Already in China or other foreign countries we organize the booking of the container and the collection of the goods as well as the freighting and shipping to Germany. With the help of our cooperation partners in Germany (carriers), we support you with the customs clearance of the merchandise and the delivery to your warehouse. We can support you with a wide variety of shipping methods, be it express delivery, air freight or sea freight or a combination of air and sea freight. Our logisticians will give you the best possible advice and support.

Patents and Licenses

The brand owners have trademark rights to many brands and there are even so-called design patents on many designs. Even technologies can be licensed. When importing into the EU, the legislator protects these rights of third parties. The Agentur Frisch already has experience and knowledge of which patents and licenses are required in many areas and which products may not be imported. Despite everything, the Agentur Frisch is not allowed to give any legal advice. However, you are not on your own because we can recommend a professional international lawyer who specializes in importing goods from Asia into the EU and works together with lawyers in the Asian region. With advice from the lawyer and his Asian colleagues, you can also legally secure your import in order to avoid problems with the import

quality of merchandise

We pay attention to the quality of the goods and try to work with factories that supply relatively high-quality goods. Our engineer studied mechanical engineering in China and production engineering in Germany and for this very reason knows the quality standards in Germany. Although the quality inspection is partly only possible in the framework you want to finance it as a customer because quality inspections can be very expensive, but through their years of experience, our engineer can also in many industries already recommend suppliers who have already survived quality inspections of other large German groups positively and thus you benefit from the references. We can only apparently carry out quality tests on site in the factories, since the technical possibilities there are usually lacking and it is not possible to check every single product in detail. It is always recommended to order a sample in advance and have the sample tested in a laboratory. This is the only way to find out about the quality and the long-term durability of the product, e.g. after how many washes does the dress lose its colors or after which weather conditions does an unacceptable material deformation take place on the moped.

Our engineer carefully selects the service providers and, if necessary, trains them before we arrange them for you. Our service here is mediation.