Further development of the products and repeat orders
In the sales process, negative opinions from end customers often give rise to ideas for the further development of the products. We are at your disposal for communication between you and the manufacturer. Of course, we are also happy to take care of your repeat orders.
The purchase after the purchase
You have completed your China import through Agentur Frisch and are satisfied, customers are tearing your products out of your hands and you need supplies? Wonderful, we are happy to serve you and take repeat orders. In this case, better conditions can generally be negotiated than with the initial order.
Or you see potential for improvement in your product and want to optimize an order from China? Again, we are happy to handle the negotiations and general communication with the manufacturer for you.
Repeat orders for a China import that has already been made
It is not uncommon to be mistaken about quantity when you first order. Often, products perform even better than hoped; perhaps major customers have been added or new sales markets have opened up. In this case, it is worth reordering through Agentur Frisch We guarantee professional handling of your China import even in case of repeat orders. These are your advantages when you reorder through us:
- Extensive prior knowledge of the business process
- Advantage in price negotiations with the manufacturer
- Security of a proven reliable trading partner
- Professional China Import Handling
Re-ordered products are usually at least somewhat cheaper, since steps such as ordering initial samples and coordinating product details are no longer necessary or can be handled much faster. Often, manufacturers also grant a discount for regular customers; long-term business relationships are also worthwhile here. Re-ordering is a good way to optimize orders from China in terms of cost.
Optimization of your products from China – further development
Some things only become clear in the practical test. So you may find that there is room for improvement in your product. Perhaps customer feedback will also give you the idea to optimize your products from China. Details can or must be changed or even major further developments can be made. If you contact us accordingly, we will be happy to help optimize your orders from China. We take care of communication with the manufacturer and obtain more favorable prices. This is usually possible because the prototype has already been manufactured and important production settings have already been made.
After-sales service for satisfied customers
We stand for professional handling of China import, from the first contact to the last delivery. For us, this also includes flawless complaints, reordering and optimization management. If you find that for some reason you wanted your product to be different, we are here for you and will do our best to meet your expectations. These can be, for example:
- Reorders due to purchase of too few units
- Optimizations of products from China/Innovation
- Rework of faulty orders
Whatever the reason for your after-sales service, we are happy to proceed constructively and cooperatively until the successful end of our business contact – and ideally to welcome you to the large circle of our regular customers.
Regular customers of Agentur Frisch
We are happy about every new customer, and dedicate ourselves to them with full professionalism. Furthermore, we are particularly fond of our regular customers, of whom we have a great many due to our first-class work. For regular customers, better conditions and lower prices can generally be obtained – so it pays off for all sides.
All our services for the China import
We organize the complete import for our customers. The following images will take you to the areas of our main services.
Shipping from China Quality Assurance in China Special Services China